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We want to help you understand what options are available so you have the information you need to determine the best solution for you in your home. We welcome your inquiry!

Why Should You Choose Our Family-Owned Company For Your Stair Lift Needs?

Advantage Home Health Solutions would like to do something you may not necessarily expect. We want to tip our hat to one of our competitors. Acorn Stairlifts has been creating quite a buzz for their company. Here, in the Calgary area, we have seen numerous television commercials for Acorn Stairlifts. As their name implies, they carry stair lifts for the elderly. Highlighting the benefits of their products, these ads are surely doing a great job in growing the prestige of their brand.

As a fellow provider of stair lifts (also known as chair lifts for stairs), the Advantage Home Health Solutions team recognizes that it has its work cut out for it. We are a local, family-owned company that prides itself on providing its customers with top-of-the-line mobility solutions and incomparable customer service. We acknowledge, however, that this may be overlooked due to the far-reaching promotional campaign of a competitor such as Acorn Stairlifts.

Why choose Advantage Home Health Solutions?

In addition to supporting a local, family-owned brand, your choice to make purchases from our company gives you some personal guarantees. If there is a manufacturer’s product warranty issue with any of the large equipment products you purchase from us within the first year, we will come to your home and perform the warranty repairs at no charge. The warranty service we provide comes with free labour within the first year.

Our insistence on making things right and sticking to our promises is something we feel differentiates us from other competitors. We believe in adding the personal touch to our interactions with our customers. As a smaller company, we often get to know our customers by name. We always treat them like friends.  

We offer round-the-clock commitment to our customers.

Another benefit of entrusting Advantage Home Health Solutions to perform your stair lift installation is our 24/7 commitment. To be clear, we’re not saying we don’t sleep. You can understand, of course, that we do have business hours within which we operate. However, the customer service we offer and maintenance we perform are not bound by the clock.

If any of our customers endure an emergency issue and leaves a message for us after hours, we get to it as soon as humanly possible. In many cases, we have visited the homes of our clients well after the close of business in order to perform any necessary repairs or maintenance. The mobility solutions we offer are made with the intent of providing safety and restoring independence. We know how important it is for our clients to get what they need to live well.

You can hold our company to a higher standard.

To reiterate, working with a local, family-owned company means that you will receive the personal touch that you deserve. Feel free to look up our customer reviews! We’re so proud of the fact that our customers are not only happy with how we have treated them, but that they’re willing to tell the world about it.

We offer stair lifts for seniors that are also ideal for use by anyone with mobility issues. But, more importantly, we offer you a support system you can trust to be there for you when you really need us.

At Advantage Home Health Solutions, we always ensure that you have the complete picture to make an informed decision. You’ll know all of the possible options so you can choose which solution is best for you. To learn more about our stair lifts, please don’t hesitate to give us a call at 403-460-5438. You may also email us by filling out the form on our Contact page!

Stairlift | FAQ’s

What's the minimum width for a stair lift?

There are no specific width requirements to install a stairlift. All stairs in Canada are built to specific codes and standard widths, which we know will permit the installation of some type of stairlift. There are no renovations required; we install the stairlift in the space you have and based on your specific requirements. You do not have to remove handrails for a stairlift installation.

What's the average cost of a stair lift?

Many factors can influence the price of a stairlift such as number of stairs, curves, stopping points, nearby availability of power sources. We will always determine the most suitable, safe and cost effective solution for your specific needs.

Some of the price ranges for stairlifts can be found on our website. You may also qualify for funding

Do you carry anything similar to acorn chair lifts for stairs?

We carry both straight and curved stairlifts for various types of settings. What’s important to note is we have a PhotoSurvey system to assist us with exact measurements of your stairs. This system helps us in perfecting your stairlift installation and will ensure a safe, smooth and always complete ride up the stairs.

We are sure to have a model of stairlift suitable for your needs, safety and budgetary requirements.

Is it possible to install a stair lift myself?

If you have a bit of construction or technical, engineering type background, it’s possible. But there are a number of factors that would probably influence you NOT to do the installation yourself.

On the YES side:

If it’s a straight stairlift, it’s possible:

  • If there’s a supplier (manufacturer or dealer) willing to support you with installation questions.
  • If you have a bit of technical knowledge, good measurements and understanding of mathematical information to make the necessary calculations to get the right parts.

On the NO side:

  • It can be a bit complex or confusing. If you don’t have the correct tools for cutting or joining the rails.
  • If you run into an issue after installation (like a breakdown), it may not be covered by warranty.
  • If it involves a stairlift with turns or curves, it’s challenging to ensure the exact measurements that will ensure a perfectly smooth and safe ride.

We are sure to have a model of stairlift suitable for your needs, safety and budgetary requirements.

My stair lift is beeping. What could be wrong?

Here are some possibilities that could explain why your stair lift is beeping:

Power off, receptacle issues, tripped breaker, charger issues, dislodged from the charge strip, connection issue between charger and rail, not in locked position and therefore can’t use remote, seat not in lock position, obstruction, armrests not in down position, some safety issue that needs tending.

If your stair lift needs service, we’re happy to help. Just give us a call and we’ll do our best to help. If it’s not urgent, you can request more information or a service call here.

My stair lift will not move. What could be the problem?

There are several possibilities for a stairlift to not work:

  • key (incorrect position or missing)
  • armrests in the wrong position
  • if it’s not plugged in
  • if  batteries are drained from age or other reasons such as recent power outage.

If this didn’t solve the issue, you may need a service call. Reach out by phone and call 403-460-5438 or request more information about stair lift service here.

How is a stairlift installed?

When installing a stair lift, we’ll be sure to get as close to the wall or railing as possible. We’ll take measurements specific to your stairs and in the event of a curved stair lift, we’ll manufacture a unit specifically for your situation. We’ll mount the stair lift rail directly onto the stair treads.

A stairlift can typically be installed in one afternoon. We’ll always ensure the stair lift installation meets your needs for safety of the user as well as others in the home.

Find Out More About Stair Lifts… 

Ask us for a free, no obligation in-home assessment. Just fill out our information request and get a FREE consultation today.