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STAIRLIFT FAQ's
CURVED STAIRLIFTS
STRAIGHT STAIRLIFTS

External Stairlifts for Prairie Weather

For those unique situations where it’s not possible to install a Vertical Platform Lift (VPL) – also called a Porchlift or Wheelchair Lift – an alternative to consider is an outdoor chair lift for stairs.

Handicare offers great external stairlifts to handle the weather in Western Canada. They are fitted with specialized sealed coated PCBs (printed circuit boards.) In addition to the wild swings in temperature, humidity is a critical issue especially for dry cold that causes static electricity shocks.

 

Our customers have successfully relied on these products throughout the years.
We recommend covering the seat and carriage when they are not in use and locking and removing the security key. Clearing the staircase from snow is important and if possible, covering the rail is ideal.

Handicare1000 OutdoorStairlift Install sm

In addition to the standard features and benefits of our 1000 straight stairlift, the 1000 Outdoor is fully waterproofed and specially designed for outside staircases. Install it wherever you need to access a front walkway, porch, deck or garden.

Smart Seat

  • Specialized UV protected upholstery for durability without fading or cracking
  • Easy to clean, durable and water-resistant
  • Adjustable height, width and depth
  • Optional arm spacers to ensure the perfect fit for every rider

Handicare 1000 External Stair Lift

Made with weather-resistant materials, the 1000 Outdoor also comes with a waterproof cover to protect it from the elements so it is always ready for use.

 

  • Weight limit: 350 lbs
  • Slim profile of 15″ when folded
  • Fold-up seat, footrest and armrests save space for other stair users
  • Safety sensors immediately stop the lift if anything is detected in its path
  • Adjustable seat height ensures the perfect fit for each user
  • Manual swivel seat for safer transfer on and off the lift
  • Key switch prevents unauthorized use
  • Large, waterproof rubber mat footrest for greater traction
  • Manual emergency stop
  • Two remote controls included
  • DC plug-in power
  • Battery back-up in the event of power outage
Handicare1000 OutdoorStairlift Install Cover sm
2000 Smart Outdoor sm

The Handicare 2000 stair lift is particularly well suited as a stairlift for narrow stairs or have tight corners. It is manufactured from durable, weather-resistant materials for installation indoors or outside as an external stairlift. Perfect for front walkways, porches or decks, the 2000 outdoor unit helps you get back to enjoying Mother Nature.The Handicare 2000 stair lift is particularly well suited as a stairlift for narrow stairs or have tight corners. It is manufactured from durable, weather-resistant materials for installation indoors or outside as an external stairlift. Perfect for front walkways, porches or decks, the 2000 outdoor unit helps you get back to enjoying Mother Nature.

Handicare 2000 Continuous Rail External Stair Lift

Made with weather-resistant materials, the 2000 outdoor also comes with a waterproof cover to protect it from the elements so it is always ready for use.

Stair Lift Features: 

  • Weight limit: 250lbs (300lbs with heavy duty kit)
  • Multiple charging points (DC plug-in power) with battery backup in the event of power outage
  • Safety sensors immediately stop the lift if anything is detected in its path
  • Adjustable seat height ensures a perfect fit
  • Move silently and gently with a soft start/stop
  • Key switch prevents unauthorized use
  • Large, waterproof rubber mat footrest for greater traction
  • Manual emergency stop
  • Two remote controls
  • Retractable seatbelt or body harness for those who require extra support and stability as they ride the stairlift
  • Powered Hinged Track: the track can be folded away from the doorway, giving clear access to accommodate a door or opening
  • Powered Footrest: with the touch of a button, the footrest automatically folds up. Whether you have difficulty bending or plan to park near the top of the stairs, this safety feature prevents you from manually folding the footrest or keeping it unfolded and causing a potential tripping hazard.
  • Powered Swivel Seat: by simply holding the toggle control toward the landing when you arrive, the seat swivels so you face the landing so you’re exiting toward it rather than getting off the lift sideways.
  • Many styles: There are many chair styles, seat colours and rail colours to choose from

Stairlift | FAQ’s

What's the minimum width for a stair lift?

There are no specific width requirements to install a stairlift. All stairs in Canada are built to specific codes and standard widths, which we know will permit the installation of a stairlift. There are no renovations required; we install the stairlift in the staircase you have to meet your specific requirements. You do not have to remove handrails for a stairlift installation if it is important to keep the handrail.  However if the handrail could be moved to the opposite side of the staircase, the stairlift could be installed closer to the wall.

What's the average cost of a stair lift?

Many factors can influence the price of a stairlift such as number of stairs, curves, stopping points, nearby availability of power sources. We will always determine the most suitable, safe and cost effective solution for your specific needs.

Some of the price ranges for stairlifts can be found on our website. You may also qualify for funding. 

Do you carry anything similar to acorn chair lifts for stairs?

We represent the most advanced products in the marketplace with excellent warranties.

For example, our straight stairlifts use a friction drive – very unique! Our customers have found it worthwhile to ask us why.

For curved stairlfits, what’s important is our PhotoSurvey system to determine the exact measurements of your staircase. With this system, your stairlift will be a perfect fit and provides a safe, smooth and comfortable ride to where you want to go.

Have a look at both straight and curved stairlifts for various types of settings.  We are sure to have a model of stairlift suitable for your needs, safety and budgetary requirements.

Is it possible to install a stair lift myself?

If you have a construction, technical or engineering type background, it’s possible. But there are a number of factors you should consider. 

On the YES side:

If it’s a straight stairlift, it’s possible:

  • If there’s a supplier (manufacturer or dealer) willing to support you with installation questions
  • If you have technical knowledge, good measurements and understanding of mathematical information to make the necessary calculations to get the right parts. What that means…. the rail length needs to be exactly right!

On the NO side:

  • It can be complex or confusing
  • You need the correct tools for cutting and joining the rails
  • Most stairlfit manufacturers do not provide warranty for self installed stair lifts
  • If the stairlfit has a breakdown, it could be difficult to find technical support
  • If it involves a stairlift with turns or curves, it will be challenging to provide the exact measurements to ensure a perfectly smooth and safe ride  – if the manufacturer will even accept your order!

We are sure to have a model of stairlift suitable for your needs, safety and budgetary requirements.

My stair lift is beeping. What could be wrong?

Here are some possibilities that could explain why your stair lift is beeping:

Power off, receptacle issues, tripped breaker, charger issues, dislodged from the charge strip, connection issue between charger and rail, not in locked position and therefore can’t use remote, seat not in lock position, obstruction, armrests not in down position, some safety issue that needs tending.

If your stair lift needs service, we’re happy to help. Just give us a call and we’ll do our best to help. If it’s not urgent, you can request more information or a service call here.

My stair lift will not move. What could be the problem?

There are several possibilities for a stairlift to not work:

  • key is missing or in  the incorrect (off) position
  • armrests in the up position (they need to be in the down position when using the toggle on the armrest)
  • there’s an obstacle such as a cane or shoe in the way
  • if it hasn’t been plugged in, it will need to be charged – but the batteries might also need to be replaced if they’re completely drained (dead)
  • batteries are drained from age or other reasons such as recent power outage.

If these ideas didn’t solve the issue, you may need a service call. Reach out by phone and call 403-460-5438 or request more information about stair lift service here.

How is a stairlift installed?

Stairlifts are attached to the stair treads – not the wall!

When installing a stair lift, we get as close to the wall or railing as possible. We take measurements specific to your stairs or we use our PhotoSurvey system for curved stairlifts.  Our curved rail system is manufactured specifically for your staircase.

A stairlift can typically be installed in a half day. We’ll always ensure the stair lift installation meets your needs for safety of the user as well as others in the home.

Find Out More About Stair Lifts… 

Ask us for a free, no obligation in-home assessment. Just fill out our information request and get a FREE consultation today.

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