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STAIRLIFT FAQ's
STRAIGHT STAIRLIFTS
EXTERNAL STAIRLIFTS

Curved Stair Lift Options for Your Home

Handicare Freecurve family downstairs 2 HR CMYK sm

Handicare FreeCurve Stair Lift

The FreeCurve stair lift is the most luxurious continuous rail stairlift for seniors on the market today… and without breaking the bank! If you have a spiral, narrow or steep staircase with limited space it’s not a problem for the Freecurve stair lift. As the only single tube curved stair lift available in North America, the Freecurve can overcome the toughest staircase challenges while looking great in your home. Custom built to fit your staircase, this unique and elegant single track stair lift design is available for installation in a variety of colours and 3 seat styles to match your home décor and safety needs.

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Features:

    • Weight limit: 275 lbs
    • Multiple charging points
    • Fold-up seat, footrest and armrests save space for other stair users
    • Safety sensors immediately stop the stair lift if anything is detected in its path
    • Manual swivel seat for safer transfer on and off the stair lift
    • Move silently and gently with a soft start/stop
    • Key switch prevents unauthorized use
    • Large footrest provides more foot support
    • Manual emergency stop
    • Two remote controls included
    • Retractable seat belt included
    • DC plug-in power with battery back-up in the event of power outage

Seats (Available Options on all Freecurve Stair lift Seats):

  • Turn and Go: when space is tight, swivel your seat forward so your back is facing the staircase while riding; can be used on staircases as narrow as 27.2″
  • Powered & Illuminated footrest: when activated, the footrest moves & lights up, making it easier to see in the dark and prevents others from tripping over it.
  • Active seat: similar to a lift recliner, the Active seat gently supports users while standing and sitting down.
  • Child seat: adapt your stairlift for small riders; suitable for children up to 9 years old
  • Body Harness: for extra support and stability when riding the stair lift
  • Powered footrest: no need to bend down to fold or unfold the footrest
  • Powered swivel seat: automatically swivel the seat toward the landing to get off toward it rather than sideways

Alliance seat: This seat has a powerful appearance that makes it go with any interior. A combination of wood and leather upholstery, this seat is easy on the eye and an essential addition to your stair lift. It is available in three different color combinations.

Elegance seat: The Elegance stair lift seat combines elegant design with refined comfort, due in part to its super-soft upholstery. The seat has a stylish, luxurious feel. The upholstery’s protective layer means the stairlift seat is both durable and easy to clean. The armrests can be adjusted outwards to create a wider seat.

Classic seat: The ergonomically has been designed together with physiotherapists and occupational therapists and is extremely comfortable. It comes in a luxurious, but easy to clean, leather-grain finish.

2000 Simplicity front with belt hr sm
Continuous rail

Continuous Rail Stairlift

The 2000 is particularly well suited for narrow stairs, steep steps or tight corners. It’s made to measure for a variety of difficult staircases.

Fold unfold

Flip-up Rail

Occasionally a flip-up rail is required to accommodate a door or opening.

Safety Features handicare2000

Ease of Use & Safety

There’s no shortage of features for ease of use and safety features are key design elements.

2000 Simplicity Styles

A Wide Variety of Styles

There are many chair styles, seat colours and rail colours to choose from.

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Around the Corner Wrap

Another perfect installation completed!

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Handicare 2000 Continuous Rail Stairlifts for Tight Corners

The Handicare 2000 stair lift is particularly well suited as a stairlift for narrow stairs or have tight corners. It is manufactured from durable, weather-resistant materials for installation indoors or outside as an external stairlift. Perfect for front walkways, porches or decks, the 2000 outdoor unit helps you get back to enjoying Mother Nature.The Handicare 2000 stair lift is particularly well suited as a stairlift for narrow stairs or installation around tight corners. It is manufactured from durable, weather-resistant materials for installation indoors or outside as an external stairlift. Perfect for front walkways, porches or decks, the 2000 outdoor unit helps you get back to enjoying Mother Nature.

 

Features: 

  • Weight limit: 250lbs (300lbs with heavy duty kit)
  • Multiple charging points (DC plug-in power) with battery backup in the event of power outage
  • Safety sensors immediately stop the lift if anything is detected in its path
  • Adjustable seat height ensures a perfect fit
  • Move silently and gently with a soft start/stop
  • Key switch prevents unauthorized use
  • Large, carpeted footrest for more traction
  • Manual emergency stop
  • Two remote controls
  • Retractable seatbelt or body harness for those who require extra support and stability as they ride the stairlift
  • Powered Hinged Track: the track can be folded away from the doorway, giving clear access to accommodate a door or opening
  • Powered Footrest: with the touch of a button, the footrest automatically folds up. Whether you have difficulty bending or plan to park near the top of the stairs, this safety feature prevents you from manually folding the footrest or keeping it unfolded and causing a potential tripping hazard.
  • Powered Swivel Seat: by simply holding the toggle control toward the landing when you arrive, the seat swivels so you face the landing so you’re exiting toward it rather than getting off the lift sideways.
  • A Wide Variety of Styles: There are many chair styles, seat colours and rail colours to choose from.
  • We use the PhotoSurvey System to ensure an accurate fit, resulting in a smooth and safe ride.

Curved Stair Lift Products and Accessories

Handicare Freecurve Stair Lift
Handicare FreeCurve Stair Lift

A single rail curved stair lift custom configured for your home The handicare FreeCurve stair lift is a single rail system with no teeth, gears or pins. We custom build each rail using the PhotoSurvey system to ensure a perfect fit, no matter how many turns or...

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photosurvey markers
PhotoSurvey – how does it work?

PhotoSurvey uses Photogrammetry which gives us the ability to precisely measure your stairs. Taking several pictures with special markers from many positions lets us use 2D pictures and turn them into 3D images of your steps.

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stair lift Handicare 2000 smart seat cocoa installed handicare
Handicare 2000 Stair Lift

The Handicare 2000 stair lift is great for unique situations. It can be configured with a capacity between 255 & 302lb. It fits the bill when other stairlifts might not be right for your situation.

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Stairlift | FAQ’s

What's the minimum width for a stair lift?

There are no specific width requirements to install a stairlift. All stairs in Canada are built to specific codes and standard widths, which we know will permit the installation of a stairlift. There are no renovations required; we install the stairlift in the staircase you have to meet your specific requirements. You do not have to remove handrails for a stairlift installation if it is important to keep the handrail.  However if the handrail could be moved to the opposite side of the staircase, the stairlift could be installed closer to the wall.

What's the average cost of a stair lift?

Many factors can influence the price of a stairlift such as number of stairs, curves, stopping points, nearby availability of power sources. We will always determine the most suitable, safe and cost effective solution for your specific needs.

Some of the price ranges for stairlifts can be found on our website. You may also qualify for funding. 

Do you carry anything similar to acorn chair lifts for stairs?

We represent the most advanced products in the marketplace with excellent warranties.

For example, our straight stairlifts use a friction drive – very unique! Our customers have found it worthwhile to ask us why.

For curved stairlfits, what’s important is our PhotoSurvey system to determine the exact measurements of your staircase. With this system, your stairlift will be a perfect fit and provides a safe, smooth and comfortable ride to where you want to go.

Have a look at both straight and curved stairlifts for various types of settings.  We are sure to have a model of stairlift suitable for your needs, safety and budgetary requirements.

Is it possible to install a stair lift myself?

If you have a construction, technical or engineering type background, it’s possible. But there are a number of factors you should consider. 

On the YES side:

If it’s a straight stairlift, it’s possible:

  • If there’s a supplier (manufacturer or dealer) willing to support you with installation questions
  • If you have technical knowledge, good measurements and understanding of mathematical information to make the necessary calculations to get the right parts. What that means…. the rail length needs to be exactly right!

On the NO side:

  • It can be complex or confusing
  • You need the correct tools for cutting and joining the rails
  • Most stairlfit manufacturers do not provide warranty for self installed stair lifts
  • If the stairlfit has a breakdown, it could be difficult to find technical support
  • If it involves a stairlift with turns or curves, it will be challenging to provide the exact measurements to ensure a perfectly smooth and safe ride  – if the manufacturer will even accept your order!

We are sure to have a model of stairlift suitable for your needs, safety and budgetary requirements.

My stair lift is beeping. What could be wrong?

Here are some possibilities that could explain why your stair lift is beeping:

Power off, receptacle issues, tripped breaker, charger issues, dislodged from the charge strip, connection issue between charger and rail, not in locked position and therefore can’t use remote, seat not in lock position, obstruction, armrests not in down position, some safety issue that needs tending.

If your stair lift needs service, we’re happy to help. Just give us a call and we’ll do our best to help. If it’s not urgent, you can request more information or a service call here.

My stair lift will not move. What could be the problem?

There are several possibilities for a stairlift to not work:

  • key is missing or in  the incorrect (off) position
  • armrests in the up position (they need to be in the down position when using the toggle on the armrest)
  • there’s an obstacle such as a cane or shoe in the way
  • if it hasn’t been plugged in, it will need to be charged – but the batteries might also need to be replaced if they’re completely drained (dead)
  • batteries are drained from age or other reasons such as recent power outage.

If these ideas didn’t solve the issue, you may need a service call. Reach out by phone and call 403-460-5438 or request more information about stair lift service here.

How is a stairlift installed?

Stairlifts are attached to the stair treads – not the wall!

When installing a stair lift, we get as close to the wall or railing as possible. We take measurements specific to your stairs or we use our PhotoSurvey system for curved stairlifts.  Our curved rail system is manufactured specifically for your staircase.

A stairlift can typically be installed in a half day. We’ll always ensure the stair lift installation meets your needs for safety of the user as well as others in the home.

Find Out More About Stair Lifts… 

Ask us for a free, no obligation in-home assessment. Just fill out our information request and get a FREE consultation today.

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