Stairlift | FAQ’s
What's the minimum width for a stair lift?
There are no specific width requirements to install a stairlift. All stairs in Canada are built to specific codes and standard widths, which we know will permit the installation of a stairlift. There are no renovations required; we install the stairlift in the staircase you have to meet your specific requirements. You do not have to remove handrails for a stairlift installation if it is important to keep the handrail. However if the handrail could be moved to the opposite side of the staircase, the stairlift could be installed closer to the wall.
What's the average cost of a stair lift?
Many factors can influence the price of a stairlift such as number of stairs, curves, stopping points, nearby availability of power sources. We will always determine the most suitable, safe and cost effective solution for your specific needs.
Some of the price ranges for stairlifts can be found on our website. You may also qualify for funding.
Do you carry anything similar to acorn chair lifts for stairs?
We represent the most advanced products in the marketplace with excellent warranties.
For example, our straight stairlifts use a friction drive – very unique! Our customers have found it worthwhile to ask us why.
For curved stairlfits, what’s important is our PhotoSurvey system to determine the exact measurements of your staircase. With this system, your stairlift will be a perfect fit and provides a safe, smooth and comfortable ride to where you want to go.
Have a look at both straight and curved stairlifts for various types of settings. We are sure to have a model of stairlift suitable for your needs, safety and budgetary requirements.
Is it possible to install a stair lift myself?
If you have a construction, technical or engineering type background, it’s possible. But there are a number of factors you should consider.
On the YES side:
If it’s a straight stairlift, it’s possible:
- If there’s a supplier (manufacturer or dealer) willing to support you with installation questions
- If you have technical knowledge, good measurements and understanding of mathematical information to make the necessary calculations to get the right parts. What that means…. the rail length needs to be exactly right!
On the NO side:
- It can be complex or confusing
- You need the correct tools for cutting and joining the rails
- Most stairlfit manufacturers do not provide warranty for self installed stair lifts
- If the stairlfit has a breakdown, it could be difficult to find technical support
- If it involves a stairlift with turns or curves, it will be challenging to provide the exact measurements to ensure a perfectly smooth and safe ride – if the manufacturer will even accept your order!
We are sure to have a model of stairlift suitable for your needs, safety and budgetary requirements.
My stair lift is beeping. What could be wrong?
Here are some possibilities that could explain why your stair lift is beeping:
Power off, receptacle issues, tripped breaker, charger issues, dislodged from the charge strip, connection issue between charger and rail, not in locked position and therefore can’t use remote, seat not in lock position, obstruction, armrests not in down position, some safety issue that needs tending.
If your stair lift needs service, we’re happy to help. Just give us a call and we’ll do our best to help. If it’s not urgent, you can request more information or a service call here.
My stair lift will not move. What could be the problem?
There are several possibilities for a stairlift to not work:
- key is missing or in the incorrect (off) position
- armrests in the up position (they need to be in the down position when using the toggle on the armrest)
- there’s an obstacle such as a cane or shoe in the way
- if it hasn’t been plugged in, it will need to be charged – but the batteries might also need to be replaced if they’re completely drained (dead)
- batteries are drained from age or other reasons such as recent power outage.
If these ideas didn’t solve the issue, you may need a service call. Reach out by phone and call 403-460-5438 or request more information about stair lift service here.
How is a stairlift installed?
Stairlifts are attached to the stair treads – not the wall!
When installing a stair lift, we get as close to the wall or railing as possible. We take measurements specific to your stairs or we use our PhotoSurvey system for curved stairlifts. Our curved rail system is manufactured specifically for your staircase.
A stairlift can typically be installed in a half day. We’ll always ensure the stair lift installation meets your needs for safety of the user as well as others in the home.